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Processing Refunds/ReplacementsĪs soon as we receive your returned items, we will inspect and process the items. If you experience problems with an item after the 30-day period has expired, please contact the manufacturer directly. The period and service of the warranty varies depending on the manufacturer and product.
#Blackwing pencil sharpener full
Unless noted otherwise on our site, all products are sold with the full manufacturer warranty. If a return is received without prior return authorization, the shipment may be refused and/or returned to you at your cost. If you ordered the item incorrectly or change your mind about an item, we will refund the purchase price of the unopened, restockable item, less shipping costs. If a product is being returned as new, but has clearly been used or damaged prior to its return, we reserve the right to refuse refund completely. We are not responsible for loss or theft before the merchandise is in our possession. Once received by our Returns Department, Atlas Stationers accepts full responsibility for all merchandise. Please package the item appropriately for shipment. Once you receive your return shipping label via email, carefully repackage the item in its original condition, including all original packaging and materials (manuals, accessories, etc.). If your return is due to a product defect, we will issue a return label at no additional cost to you. For standard returns, we will deduct a flat rate of $5.99 for the cost of the return label from your refund. Within 24 hours of receiving your request, we will e-mail you return instructions, including a return shipping label. To return an item, please use our Return Portal. If you have inked your fountain pen, please contact us for return options. Any product you return must be in the same condition you received it and in the original packaging. You can return a product for up to 30 days from the date you purchased it. If you are not 100% satisfied with your purchase, you can return the product and get a full refund for the merchandise. We have a minimum order threshold of $200 (product cost after discount) for orders shipping to the United Kingdom. We now offer international shipping to the following countries - Canada, Mexico, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom. If the order is returned to us we can re-ship for an additional shipping charge. If your order has already shipped we will not be able to change the shipping address.
#Blackwing pencil sharpener update
We will do our best to update the shipping address if your order has not shipped. If you need to update your shipping address please email ( or call us at 31. We can also cancel and refund your order excluding the original shipping charge. If a shipment is returned to us for failure to pay any duties or taxes we can re-ship your order for an additional shipping charge. The recipient will be responsible to pay any duties or taxes.
Unfortunately delays can occur and it can take up to 8 weeks for delivery. Most international orders are delivered within 7-20 business days after shipping. Please note transit times do not include weekends and holidays and deliveries only occur on business days. Once your order ships, we will e-mail you a tracking number so you may track it at UPS.com or. We offer a standard shipping option for a flat rate of $25. International shipping is available for select countries. **Special shipping requests are available. We are unable to ship to freight forwarders at this time. Some products are not able to ship express. Transit time begins when the order ships and does not include holidays and weekends. Please note express orders will be shipped out within 1 business day. Most orders are shipped within 1 business day. Orders below $75 will be charged a flat rate of $6.99.
#Blackwing pencil sharpener free
Atlas is happy to offer free shipping for orders over $75.
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